API operations

Understand content safety rejections

Distinguish malformed inputs from a provider’s content review decision.

Read the failure category

Check whether the service rejected the schema, the file, or the content. Preserve the original job ID and error code for support.

Review the request and references

Confirm you have permission to use the materials and follow the provider’s content rules. Correct genuinely invalid inputs before trying a revised request.

Avoid automatic retries on rejected content

Only retry when the failure explicitly permits it. Check the billing record to confirm any hold was released.

Related guides and tools

Sources